Privacy Policy
This policy explains what information Our Family, operated by Thumbeja Publicity, collects, how it is used, when it is shared, and the choices you have over your account and family data.
Information We Collect
Our Family, operated by Thumbeja Publicity, collects information you provide directly, such as your name, email address, profile image, family tree data, uploaded photos, family member details, and support messages.
We also collect technical and operational information needed to run the app, such as authentication status, device or app integrity checks, logs related to uploads, and usage needed to secure shared tree access.
How We Use Information
- To create and manage your account and authenticate sign-in.
- To store, display, and sync family trees, media, and collaboration settings.
- To protect the service, detect abuse, troubleshoot errors, and enforce access controls.
- To review premium or subscription-related requests where applicable.
- To respond to support requests, policy questions, and deletion requests.
Photos, Media, and Permissions
If you choose to upload images, Our Family may request camera or photo library access so you can capture or select photos for profiles, galleries, and tree artwork.
We only use these permissions for the features you trigger inside the app. Uploaded media is associated with your family content and stored using our backend services.
How Information Is Shared
Your family tree content is shared according to the access you grant through owner, editor, viewer, or share-link features.
- Family tree owners can grant other users access to selected trees.
- Service providers that support authentication, storage, hosting, analytics, and backend security may process data on our behalf.
- We may disclose information when required by law, to protect users, or to prevent fraud, abuse, or security threats.
Data Storage and Retention
Your data may be stored in cloud services used by Our Family, including authentication, database, file storage, and hosting infrastructure.
We retain data for as long as it is needed to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements, unless you request deletion or the law requires a shorter period.
Security
We use reasonable administrative, technical, and operational measures to protect Our Family data, including authenticated access controls, backend validation, and storage rules.
No system can be guaranteed 100% secure, so you should avoid storing highly sensitive secrets in shared tree content.
Your Choices and Rights
- You can review and update your profile and family content inside the app.
- You can control who has access to trees that you own.
- You can sign out at any time.
- For account deletion, data access, or privacy requests, contact info@thumbeja.com.
Children and Family Data
Our Family may store family relationship information that users add, including information about minors as part of family history records.
If you submit information about another person, you are responsible for doing so lawfully and appropriately for your region and family context.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the effective date shown on this page and may provide additional notice when required.
Contact Us
Questions about privacy, data handling, or account deletion requests can be sent to info@thumbeja.com or +91 63669 83700. You can also view the Contact Us page.
Effective date: April 14, 2026